Pre Cruise Southampton Package
- Preview our pre cruise hotel package experience
Package includes:
- Arrival transfer from London Heathrow or Gatwick Airport to your Southampton hotel (Transfer from central London available - supplement applies)
- 4* Southampton hotel with buffet breakfast
- Transfer from hotel to Southampton Cruise Terminal
- Reserve now with a 10% deposit, balance due 28 days before travel
- Fully refundable and amendable up to 14 days before travel
Optional Extras:
- Unguided 2 hour sightseeing stop en route to Southampton (Entries not included)
Example Itinerary
Please note this is a sample itinerary and different lengths of stay are available.
Day 1 - Arrival Transfer with optional sightseeing
On arrival into London Heathrow or Gatwick Airport, you will be met by your private chauffeur and transferred by executive vehicle to your Southampton hotel. After check in, the remainder of the day is free to explore or relax at your leisure. We also offer pick up from central London (supplement applies).
If you would like to include some sightseeing on your transfer we can offer a 2 hour stop en route to Southampton. Popular options include:
- Windsor
- Stonehenge
- Salisbury
- Winchester
Day 2 - Departure Transfer
After a buffet breakfast in your hotel and time to relax you will be transferred directly to Southampton Cruise Terminal by executive vehicle. Pick up time from the hotel is 13:15pm, and the journey to Southampton Cruise Terminal is 5-10 minutes.
Arrival Transfer
Collection from Heathrow or Gatwick Airport:
When and where will I meet my driver?
Your driver will enter the arrivals hall at the airport 30 minutes after your flight has landed, based on the flight details you have given us. Our driver will then wait for you in the arrivals hall for 60 minutes. Please ensure you double check your Welcome Letter when you receive it to ensure the flight details you have given us are correct.
You do not have to worry if your flight is delayed en route - all flights are monitored by our staff, and the driver will adjust their arrival at the airport to the actual landing time. If you would like to select a later meeting time, please contact us to arrange this, no less than 72 hours prior to your arrival date.
If you are delayed in immigration, luggage collection or anywhere else in the airport, you must contact us using the emergency number given on your Welcome Letter. Please be aware that emails are not monitored out of hours.
Where will I meet my driver?
Your driver will be waiting in the arrivals hall. After you have collected your luggage, you will walk through into the arrivals hall. Your driver will be holding an ‘International Friends’ board with your name on.
What if I am delayed coming through the airport?
The driver will arrive at the airport 30 minutes after your landing time and will wait in the arrivals hall for 60 minutes. This gives you a total of 90 minutes to make your way to the arrivals hall, which in our experience, is plenty of time.
If you are delayed in coming through the airport, please contact us as soon as possible using the emergency telephone number given in your Welcome Letter. Once we have your details, we will liaise with our drivers and do our best to guarantee your pick up.
If we have not heard from you 60 minutes after the driver has arrived at the airport (90 minutes after your flight has landed), we are no longer able to guarantee your transfer and your driver may be forced to leave. If the driver can wait, additional waiting charges will be applied, which you will be liable for before completing your transfer. We strongly recommend taking out a travel insurance policy to protect you from unforeseen delays or other factors beyond your control.
What if my flight is cancelled or I miss my flight?
If your flight is cancelled before take-off or you miss your flight, please contact us with your new flight details as soon as possible, using the emergency number given in your Welcome Letter. Once we have your updated details, we will liaise with our drivers and do our best to accommodate your new pick up time. Please note that additional charges may apply.
How long will it take to get to my hotel?
If you have not booked additional sightseeing, approximate journey times are as follows;
London Heathrow: 1.5 - 2 hours
London Gatwick: 2 - 2.5 hours
Collection from Central London:
When and where will I meet my driver?
We recommend you are ready for collection in the hotel reception area, 10 minutes prior to the pick up time given in your Welcome Letter. Your driver will meet you inside your hotel lobby and will be identifiable by a board reading 'International Friends' and will then assist you with your luggage.
How long will it take to get to my hotel in Southampton?
The journey from Central London to Southampton will take approximately 2 - 2.5 hours, subject to traffic and other delays.
Departure Transfer
A private transfer to Southampton cruise terminals is included as part of your package. After a buffet breakfast and some time to relax, you will be collected from the hotel lobby by our driver and transferred to Southampton cruise terminals in a luxury vehicle. Your pick up time will be 13:15pm.
Additional Questions
What hotel is included in this package?
Sitting in the heart of the city and within close proximity of the Cruise Terminal, the 4* Leonardo Hotel Southampton (Formerly Jurys Inn), is the ideal place to stay to start your trip. Rooms at the Leonardo Hotel Southampton include complimentary toiletires, flat-screen TV & Freeview, Free WiFi and Wheelchair friendly rooms and facilities if needed. The hotel also has an on-site Bar & Grill that offers all day dining that has something for everyone. Room service is also available.
If I choose to include a 2 hour sightseeing stop en route, are the attraction entires included?
Entry tickets are not included in the price of your package. A member of our dedicated team will be in touch to advise on how to secure your entry tickets.
How much luggage can I bring?
Each person is allowed a maximum of 2 items of hold luggage (23kg each) and 1 item of carry on luggage (10kg each). Should you wish to bring any mobility aids (wheelchairs or walkers) you MUST contact us in advance to let us know. We will require full dimensions and weight. These items must be able to be folded and stored in the luggage hold. Wheelchairs must be counted as 1 item of your hold luggage. Additional charges will be incurred should you bring additional items of luggage or for items weighing more than the maximum weight stated above.
Should we tip our driver?
Tips are entirely at the customer’s discretion and in no way expected. Should you feel inclined to tip your driver would be grateful, but you should not feel obliged.