Exclusive transfer in a luxury vehicle. Maximum 8 people and 4 pick ups per vehicle
A direct transfer with pick-ups from Rome city centre and Fiumicino airport hotels. This service is available on all dates when Royal Caribbean, Oceania, NCL, Celebrity and Princess cruise ships are visiting Citivecchia We also offer this service on selected dates for other ships on 'repositioning' cruises, and is also available to passengers on other ships not listed if your dates coincide with ships listed above.
You will be driven in an executive vehicle direct to Civitavecchia. The service departs Rome & Fiumicino after you have had time for a leisurely breakfast at your hotel, or after you have left the airport terminal following a morning flight arrival. Your professional driver will transfer you directly to your cruise terminal for check-in. The porters will take your luggage and the next time you see it will be inside your cabin. We plan to drop you at your cruise terminal at around 12:30pm, in time for lunch!
If your hotel is at Fumicino airport, pick ups will begin at 11:00am. We do not collect from airport passenger terminals. All hotels we collect from are listed in the booking process. If you arrive at Fiumicino on the morning of your transfer we recommend you select to be collected from the Hilton Rome Airport hotel, which is the nearest to the airport terminals. The journey Fiumicino to Civitavecchia is typically one hour.
Pick ups in central Rome will begin at 10.30am. To make the booking process easier we have listed the hotels we collect from for you to select from when you book. If your hotel is not on the list but is in Rome city centre select you will need to email [email protected] before you book. Central Rome pick ups are usually complete by 11:00am. The journey to Civitavecchia is typically 75-90 minutes.
From all hotels you must be ready for collection in the hotel reception area from the time stated on your e-ticket. We recommend you are ready 10 minutes before the stated time. On a small number of occasions we may alter the route/timings to ensure prompt arrival at the cruise terminal. This may be down to road closures, events in the city etc. If we do amend the timings we will contact you in advance.
There are two cruise terminals at Civitavecchia. In normal circumstances you will arrive at the port by 12:30pm where you will be dropped off at your cruise terminal and walk straight to the check-in desk. Porters will take care of your luggage, ensuring it is delivered to your cabin. Make sure you use the luggage label in your cruise pack to facilitate this.
How long will my journey take?
This depends upon which transfer or tour you are taking. Full details of the itineraries can be found on each webpage, indicating what time you will be collected and an approximate time of arrival at your destination. Please refer to the webpage for specific information on your service.
My chosen hotel is not on your list of pick up or drop off points, can I take this service?
We collect from the vast majority of Rome city centre hotels and Fiumicino airport hotels. Occasionally we are unable to pick up or drop off at certain hotels because they are not in Rome city centre, Fiumicino airport or not easily accessible by coach. Please email us at [email protected] and we will advise if we can collect/drop off at your hotel, or direct you to the closest pick up/drop off point.
What happens if my flight is delayed and I cannot get to the meeting point on time?
When you book you will be given an emergency contact number on your E-ticket. We advise that you contact us on this number to inform us of your new arrival time so that we can best advise the options available to you. At Fiumicino airport our collections take place in a 30-45 minute time period. If you do contact us and are running 10-15 minutes late we would advise you to go to one of the hotels scheduled for a later pick up time. Please note our scheduled Shore Excursions and transfers are shared options and the final departure times cannot be delayed for late arrivals, however we will always assist you in making your way to the ship. As a general guide we would not recommend our shared service for anyone arriving on a flight less than 2 hours before the pick up time. In all cases refunds on shared transfers cannot be applied to missed transfers due to late flight arrivals or delays in luggage collection or passport control. In this situation you will need to check if it is possible to make a claim through your airline or your travel insurance. If your flight arrival timings are too near to the shared transfer departure time we would strongly recommend you book a private transfer. With private transfers the departure time can be delayed.
Will I get to my ship on time?
Our Shore Excursions and Transfers are all designed for passengers going to and from the cruise ship. Our itineraries are based on the ships arrival and departure times. We would not offer an itinerary that did not allow passengers to get to their ship in time for its departure. Many ships will give allotted check in times, this is to help stagger passenger arrivals at the terminal and is more an indication of the earliest time they wish you to arrive. All of our tours aim to have passengers at the ship by 2:00pm. In the unlikely event of there being delays out of our control, such as traffic problems, we will liaise directly with the ships ground handling team and keep them updated on our progress and expected arrival time at the port.
How far in advance should I book?
Our tour dates go on sale 12-18 months in advance. We always advise booking early to avoid disappointment as availability cannot always be guaranteed if booking is left until closer to the date of travel. We offer a free cancellation policy up to 42 days prior to travel.
Should we tip our driver or guide?
Tips are entirely at the customer’s discretion and in no way expected. Should you feel inclined to tip, your driver or guide would be grateful, but you should not feel obliged. A 10% tip is considered customary.